Contact us
Last updated: 8 October 2026
Customer support
For product questions, order changes, delivery assistance or returns, email shop@crabtile.com. Include your order number if you have placed an order. Never send passwords, OTPs, UPI PINs or full card details.
Business details
Crabtile · Palampur Chai · Himachal Pradesh, India
Order updates
Sign in using the email you used at checkout to see payment status, order history and tracking details. Carrier tracking appears once your parcel has been dispatched.
Complaints and privacy requests
Write to shop@crabtile.com with “Complaint” or “Privacy request” in the subject. We aim to acknowledge complaints within 48 hours and resolve them within one month. Return parcels only after we provide the correct return address and instructions.